Safety Notice

Important Information Before Participation

Incorrect use may lead to unexpected injuries.
Please read the Activity Requirements and safety instructions for each activity, and follow the proper way to enjoy them safely.

Warm up properly before you play!

Make sure to do warm-up exercises. If you think you can do it and hustle too much, you may end up getting unexpectedly injured.
Be careful not to overdo it when running, balancing activities, or anything that involves vigorous movement!
If you are not feeling well or unsure, please do not push yourself too hard.

Activities that require special attention

• ・“ SHINOBI RACE”…Full body exercise, ankles and knees
• ・“ NIGEKIRU”…Focus on the lower body
• ・“Surf&Surf”…especially ankles and knees

[Visitors Who May Enter but Cannot Participate in Activities]

• ・ Children under elementary school age and Pregnant Individuals

[Visitors Not Permitted to Enter]

• - People who are in poor health, Individuals under the influence of alcohol, Individuals with heart conditions, are prone to motion sickness, or have experienced loss of consciousness due to light stimulation.
  • *Some activities may not be available to those who are unable to walk independently.
  • *If you have a physical disability, please ask the staff.
  • *If you have any other symptoms that may be worsened by the experience, please refrain from participating.

[Visitors Who May Not Participate in Activities]

• Dizziness, claustrophobia, respiratory problems, convulsions, seizures, high blood pressure, fear of the dark, neck, back or waist problems, sensitive skin, noise sensitivity

[Activity Participation Notes]

• ・ Children under elementary school age cannot participate in any activities.
• ・ Extension fee will be charged after 2 hours. Please note that staff will not contact you.
• ・Some activities have Activity Requirements (height and weight). Please check Safety Notice for each activity.
• ・Please refrain from cutting into the waiting line for activities, taking up space, and eating or drinking while experiencing the activity.
• ・Please take adequate breaks when participating in activities.
• ・Operations may be suspended without prior notice due to breakdowns, maintenance, or other reasons.
• ・Reception for activities will close 30 minutes before closing. Depending on the congestion situation, registration may close earlier than scheduled.
• ・Please be sure to follow the staff's instructions.
• ・Smoking is prohibited inside the building.

[Clothing and Footwear Guidelines]

• ・Activities involve movements that involve large movements of the body. Please wear clothes and footwear that are easy to move in to prevent accidents.
• ・You are responsible for dealing with any damage to your clothing, etc.
• ・Please refrain from wearing sandals, open-toed shoes, or high-heeled shoes.
• ・Depending on the activity, you may be asked to take off your shoes or change them.
• ・Some activities at this facility involve the risk of serious accidents.

• * Some activities carry the risk of serious injury.
• * Please understand the risk of each activity before participating.
• *Participation in certain activities may not be permitted for individuals with disabilities.
• * VS PARK is not responsible for any injuries or accidents that occur at the facility.
• *You are responsible for any damages to other users or facilities caused by your own intention or negligence.

FAQ

About the entire facility

What are your business hours?

Weekdays are 10:00-20:00 (last entry 19:00), weekends and holidays are 10:00-21:00 (last entry 19:00).
*Depending on the congestion situation, admission may be restricted.

Are there any regular holidays?

LaLaport Aichi Togo is closed on days when it is closed. (Due to circumstances, business may be suspended without notice.)

Clothes

• ・Some activities require you to perform the movements while standing. For your safety, please wear clothes and footwear that are easy to move in.
• ・Please refrain from wearing sandals, open-toed footwear, or high-heeled shoes.
• ・Depending on the activity, you may be asked to take off or change your shoes and socks.

Some activities involve large movements of the body. For your safety, please wear clothes and footwear that are easy to move in.
Please refrain from wearing sandals, open-toed footwear, or high heels.
Depending on the activity, you may be asked to take off or change your shoes and socks.

Is smoking allowed?

The entire building is non-smoking.

Can I take photos or record videos with a video camera inside the venue?

To ensure that all customers can enjoy VS PARK comfortably, we have placed some restrictions on in-store photography.

The following actions are prohibited.

• ・To prevent accidents, take photos while experiencing the activity with your smartphone in hand.
  (Some activities have smartphone stands installed so you can record videos during the experience, so please take advantage of them.)
• ・Photography in places where photography is prohibited
• ・Photography for commercial purposes that leads to copyright infringement
• ・LIVE streaming and similar filming

• *Please follow the established experience rules when participating in activities.
• *To ensure safety within the facility, the use of photography equipment such as selfie sticks is prohibited.
• *If you would like to take a commemorative photo at a photo spot, please feel free to ask a nearby staff member.

In addition, we will stop using the facility in the following cases. We appreciate your understanding and cooperation.

• ・If it is determined that it will cause a nuisance to other customers
• ・When there is a risk of facility damage
• ・If it is determined that the safety of staff cannot be ensured

About publishing images

Please do not publish images or videos that include customers unrelated to the photographer, as it may cause trouble.
VS PARK does not take any responsibility.

Can I use a selfie stick?

To ensure safety within the facility, the use of selfie sticks and other photography equipment is prohibited.

Is there Wi-Fi?

Although we have them available, there are some terminals that cannot be used.

Is there a first aid room?

Yes. If you do not feel well, please contact the nearest staff member.

Are there lockers in the facility?

There are free lockers on site. (The number is limited.)

Can you store my large luggage?

We do not take care of your belongings.

Can you keep my stroller and wheelchair?

We do not take care of your belongings.

Is there a place to change diapers?

It is not located in VS PARK.

Is there a nursing room?

We would like to inform you about its use in the first aid room.

Where can I inquire about lost items?

Please contact the ticket counter at the entrance.

Can I bring in food and drinks?

We do not allow food or drinks to be brought into the venue.

Are there drink vending machines?

Yes.

About admission and tickets

Regarding admission of children under elementary school age

Children under elementary school age cannot participate in all activities.
Admission is free only if accompanied by a guardian (paid) who is 20 years of age or older.
*As an exception, parents and heads of child welfare facilities may be under the age of 20.

Can accompanying parents enter for free?

All visitors are required to pay the admission fee (except for pregnant women and preschool children).
*Please check the ticket page for prices.

Can I come with a stroller or wheelchair?

You are welcome to come.

Is it possible to enter with a pet?

We do not allow pets with the exception of guide dogs, service dogs, etc.

Can I re-enter?

Re-entry is possible only for temporary exits. Please ask the exit staff.
(You cannot stop the usage time from passing.)

Is it a replacement system?

There is no rotation system. You can play as much as you like for Two-Hour, and even if the free time (10:00-14:00) is over, you can extend your time as long as it is within business hours.
When you leave, Extension fee will be charged.

Is it possible for elementary school students to enter only?

Admission is possible. Please decide your return time, time and place to meet. Also, please feel free to contact me.
There is a meeting place at the exit of the facility.

Is it possible to enter in cosplay?

There are no restrictions on admission as long as you agree to the following points.

• ・Please refrain from changing clothes inside the venue or at nearby facilities, as this may cause inconvenience to the general public.
• ・We do not store baggage or small items. Please use the lockers.
• ・Please refrain from activities that may cause inconvenience to other customers (such as exclusive use of the aisle for photo sessions).
• ・Please refrain from wearing the following costumes.
  • ◦Dangerous costumes or costumes that impede operations (e.g., have sharp decorations, obstruct traffic, etc.)
  • ◦Costume that makes other customers feel uncomfortable (excessive exposure of bare skin, unsuitable for the environment, etc.)
  • ◦Costume that violates public order and morals
  • ◦Other items that the management has individually determined to be inappropriate
• ・We will not compensate for damage to costumes, etc.
• ・In addition to the above, please follow the staff's instructions.
• ・If you do not comply with the above, you may be asked to leave the venue. Even in that case, we will not refund the fee.

Are there discounts for people with disabilities?

Yes, there is. Please check the rates here.
One accompanying person per person may attend at a discounted rate for people with disabilities. When purchasing tickets, please present the original copy of the following certificate or a screen showing the disability certificate information from the smartphone app (Mirairo ID).
*There is no discount for Extension fee.

■Example of a disability certificate:
Physical disability certificate, rehabilitation certificate, mental health and welfare certificate, atomic bomb victim certificate, war injury certificate, and other certificates or documents with a photo issued by a government or public institution

• *There are some activities that you cannot experience depending on the type or level of your disability.
• *Instead of the original notebook, we will also accept a reduction application form.

Do you have an annual pass?

Not for sale.

Can I apply as a group?

Group applications are accepted for people aged Elementary school age or older, and for groups of 10 or more.
We may not be able to accept reservations during busy periods such as Golden Week, Obon, and the New Year holidays.
For details on how to apply, please see the "Group Reservation Inquiry" page on our official website. Or, please call us at 0570-025157.

Can I make a reservation?

We do not accept reservations other than for group bookings.

Can I use a credit card?

Available at the ticket counter.
credit card company

• Mitsui Shopping Card <Saison>
• Lazona Kawasaki Plaza Card <Saison>
• Saison
• UC (including master)
• Sumitomo Mitsui (VISA)
• JCB
• DISCOVER
• AMEX
• Diners
• Mitsubishi UFJ NICOS (MUFG/DC/UFJ/NICOS)
• view card
• Rakuten card
• ion
• Orico
• Cedyna (Central/OMC)
• Jax
• life
• Aplus
• UCS
• UnionPay

Can I use electronic money such as transportation IC cards?

Available at the ticket counter.

• Transportation IC
• Edy
• ID
• QUICPAY
• Rakuten Pay
• d payment
• PayPay
• Allpay
• WechatPay

About the points of Mitsui Shopping Park Card and Mitsui Shopping Park Point Card

Mitsui Shopping Park Card:
2 points will be awarded for every 100 yen (excluding tax) spent on credit card payments.
Mitsui Shopping Park Point Card:
1 point will be awarded for every 100 yen (excluding tax). Points can be used starting from 500P.

Can I get a receipt?

We will issue it at the ticket counter.

About Activity Requirements

Are there any Activity Requirements or age requirements?

Children under elementary school age are not permitted to participate in any activities.
Also, some activities have Activity Requirements (such as age, height, weight, etc.).
In addition, the following people are not eligible to participate in this experience:

• ・Those who are not feeling well
• ・ Individuals under the influence of alcohol
• ・ Individuals with heart conditions
• ・People who easily get motion sickness
• ・ Pregnant Individuals
• ・Those who do not follow the instructions of staff

Please check here for detailed Activity Requirements.

Guidelines for reasonable accommodation

To ensure that people with disabilities can use the facilities safely, we ask that you please observe the following:
■Terms of Use

• ・If you have a disability, including those with a disability certificate, or any other concerns about using the facilities, please speak to a member of staff upon entry.
• ・People with disabilities are requested to use the facility with an accompanying person.
• ・As a general rule, with the exception of ensuring safety and responding to emergencies, all assistance, including assistance that requires physical contact, is provided by accompanying persons.
• ・As a general rule, we ask that you refrain from participating in activities that require the assistance of a companion or staff member, or activities that fall under Activity Requirements. Activities that do not fall under the above criteria can be experienced, so please consult with our staff for details.
  Please check here for detailed Activity Requirements.
• ・If any of the following apply to you, we will immediately refuse you use of the facility and ask you to leave the facility.
• 1. If you do not follow the instructions of our staff
• 2. When the guest behaves in a manner that significantly inconveniences other users of the facility.
• 3. If the guest makes violent demands or requests that the facility or the facility's staff assume an unreasonable burden
• 4. If you do not comply with these guidelines or Activity Requirements
• 5. If you commit any acts prohibited by the facility or each activity.

*Definition of "accompanying person"

• This refers to a guardian or a person with a similar role who supports disabled people in using the facility, or a person with welfare-related qualifications. The specific requirements are as follows:
• ・ Healthy people
• ・Those who can take responsibility for the actions of users
• ・Those who can provide the necessary support for users to use the service
• ・Those who can protect the safety of users in an emergency